- To be leaders in the field of emergency care responding by working alongside assistive technology.
- To provide high quality care at home services to enable service users to remain in their own homes for longer.
- To provide a service that is person centred and tailored to individual needs.
- To recruit high calibre staff by following ‘better recruitment through safer recruitment’ guidelines.
- To be a fair employer and to listen to staff opinions.
- To involve service users and their family in the planning and delivery of the service.
- To monitor and evaluate the services we provide on a regular basis through feedback and spot checks.