• To be leaders in the field of emergency care responding by working alongside assistive technology.
  • To provide high quality care at home services to enable service users to remain in their own homes for longer.
  • To provide a service that is person centred and tailored to individual needs.
  • To recruit high calibre staff by following ‘better recruitment through safer recruitment’ guidelines.
  • To be a fair employer and to listen to staff opinions.
  • To involve service users and their family in the planning and delivery of the service.
  • To monitor and evaluate the services we provide on a regular basis through feedback and spot checks.