All our staff undergo our induction programme and competency tests before they are allowed to work with service users. This is regardless of their previous experience or qualifications.
All our staff undergo regular supervisions and an annual appraisal. Refresher and update training and specialist training is part of their learning and development programme.
All our staff undergo Criminal Record checks and are required to hold a PVG certificate before they can work with our service users.
Our Managers and Coordinators support our staff on a regular basis to deliver a high quality service.